How does it work?
Receiving support from a Rising Sun IDVA is completely free for victim-survivors experiencing domestic abuse. If you live in Canterbury, Ashford or Folkestone & Hythe, are 16 or above, and are considered high risk, you can be referred into our service by a professional, friends & family or by yourself.
Your referral will be processed by our team and your allocated IDVA will be in touch. The support will mostly be provided over the phone, and part of your safety plan will include arranging these phone calls safely. If it’s safe to do so, you can arrange meetings with your IDVA in person at safe and confidential locations such as community spaces or at our weekly One Stop Shop.
The length of support by an IDVA is different for everyone, they will be by your side as you move towards rebuilding your life. Once you’re in a place of safety, the support will come to an end. If you continue to need support, your IDVA can refer you into our Outreach Service (medium risk support), to a Group Programme, our Support Café, or to Victim Support.